Did You Receive a Damaged Product?

• Damaged Product Reporting: We require customers to report any damage within 5 business days of receipt. This enables us to promptly initiate the necessary procedures with the courier and adhere to their deadlines for damaged packages.
• Courier Investigation Requirements: In the event of damaged products, it’s imperative to retain the original box and packaging for shipping courier investigations. Failure to comply with this requirement may void the return or credit process.